Technique for facilitating communications with a party after...

H - Electricity – 04 – M

Patent

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Details

H04M 1/64 (2006.01) H04M 3/432 (2006.01) H04M 3/493 (2006.01) H04M 3/54 (2006.01)

Patent

CA 2455931

When a caller calls a called party through an information assistance system, the caller is afforded an option to leave a message for the called party in the event that the call cannot be successfully completed. When the called party receives the message from the information assistance system through a subsequent telephone connection, the called party is afforded an option to call the caller back, without first terminating the connection. In a accordance with the invention, the caller may leave the same message for not only the destination number being called, but also other telephone numbers desired by the caller. The inventive message delivery service may also be utilized to perform a wake-up call function, an event reminder function, etc. in accordance with various aspects of the invention.

Lorsqu'un appelant appelle un appelé par l'intermédiaire d'un système d'assistance d'informations, l'appelant a la possibilité de laisser un message à l'appelé si l'appel n'a pu être effectué avec succès. Lorsque l'appelé reçoit le message provenant du système d'assistance d'informations (voir figure) par l'intermédiaire d'une connexion téléphonique subséquente, l'appelé a la possibilité de rappeler l'appelant, sans au préalable mettre fin à la première connexion. Selon l'invention, l'appelant peut laisser le même message non seulement au numéro de destination appelé, mais également à d'autres numéros de téléphones désirés. Le service d'acheminement de message de l'invention peut également être utilisé pour la mise en oeuvre d'une fonction de réveil, de rappel d'événements, etc. selon plusieurs aspects de l'invention.

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