Technique for providing information assistance while...

H - Electricity – 04 – M

Patent

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Details

H04M 3/487 (2006.01) H04L 12/16 (2006.01) H04M 3/42 (2006.01) H04Q 7/32 (2006.01) H04Q 7/38 (2006.01)

Patent

CA 2461520

In accordance with the invention, an indication of connection information anonymity is stored for each individual or entity that wants to have access information made available in response to a request for directory assistance respecting such individual or entity, but does not want their actual telephone number disclosed. The information assistance service may be accessed by a caller wing a wireline telephone, wireless telephone, personal digital assistant (PDA) or other communications device seeking information assistance. An operator who attends to such an information assistance service receives a request for information assistance respecting a researched party whose connection information is designated anonymous, and transmits to the caller an access telephone number which enables the caller to call a researched party, without however providing the caller with the actual telephone number of the researched party. Such information may be transmitted to the caller via a short message service (SMS) or a wireless application protocol (WAP). It may also be transmitted by facsimile, email, paging, instant messaging, web connection or other communications.

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