Techniques to manage and display related communications

Details Techniques to manage and display related communications Techniques to manage and display related communications

H - Electricity

04

L

H04L 12/24 (2006.01) G06Q 30/02 (2012.01) H04L 12/66 (2006.01)

Patent

CA 2742828

Techniques to manage and display related communications are described. A system may comprise a communication management tool (CMT) operative on a computer, the CMT comprising a threading component operative to associate a plurality of communications from a plurality of communication types with a conversation thread, and a display component operative to display communications in a conversation thread as a conversation view. Other embodiments are described and claimed.

L'invention concerne des techniques de gestion et d'affichage de communications associées. Un système peut comprendre un outil de gestion de communication (CMT) opérationnel sur un ordinateur, le CMT comprenant un composant de fil pouvant être utilisé pour associer une pluralité de communications d'une pluralité de types de communications avec un fil de conversation, et un composant d'affichage pouvant être utilisé pour afficher les communications dans un fil de conversation en tant que vue de conversation. D'autres modes de réalisation sont décrits et revendiqués.

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