Telecommunications call processing

H - Electricity – 04 – M

Patent

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Details

H04M 3/42 (2006.01) H04M 1/21 (2006.01) H04M 1/26 (2006.01) H04M 3/48 (2006.01) H04M 3/533 (2006.01) H04M 3/54 (2006.01) H04M 3/58 (2006.01) H04Q 3/00 (2006.01) H04Q 3/545 (2006.01) H04M 3/38 (2006.01) H04M 3/436 (2006.01) H04M 3/44 (2006.01) H04M 3/487 (2006.01) H04M 3/523 (2006.01) H04M 11/04 (2006.01) H04Q 3/72 (2006.01) H04Q 11/04 (2006.01)

Patent

CA 2069806

This invention relates to a method and apparatus for establishing telecommunications calls. An intelligent peripheral is bridged to a call being dialed. If the intelligent peripheral recognizes a need to supply information for establishing a call, or for signaling a customer request, the intelligent peripheral supplies digits or characters on the customer's behalf for use by the switch. The peripheral optionally has speech recognition apparatus for interpreting customer requests and supplying the digits needed to implement that request.

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