Telephone management system

Details Telephone management system Telephone management system

H - Electricity

04

M

H04M 3/22 (2006.01)

Patent

CA 2613569

According to one embodiment, a telephone management system includes a telephone exchange apparatus, a management apparatus, and transmission paths which each connect between the telephone exchange apparatus and the management apparatus, the telephone exchange apparatus includes a memory which stores log files, a reader which reads log files to be stored in the memory of the corresponding line interface unit based on connection IDs included in an acquisition request, and a file transmitter which notifies the port IDs included in the acquisition request to the firewall/router, and transmits the log files to the management apparatus via the ports, the management apparatus includes a request transmitter which transmits the acquisition request to the telephone exchange apparatus in response to an instruction input, and a receiver which receives the log files transmitted from the telephone exchange apparatus via the transmission paths in response to the transmission of the acquisition request.

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