Utilizing multiple communications methods to aid an...

Details Utilizing multiple communications methods to aid an... Utilizing multiple communications methods to aid an...

H - Electricity

04

M

H04M 3/42 (2006.01) H04W 4/22 (2009.01)

Patent

CA 2737210

A method of communicating with a user includes receiving a call from the user via a first mode of communicating; sending, to an emergency information service, via a communications network, a request for information associated with the user; receiving, from the emergency information service, via the communications network, information characterizing more than one mode of communicating with the user; and initiating communication with the user via a second mode of communicating, the second mode of communicating included in the more than one mode of communicating with the user.

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