Voice application network platform

Details Voice application network platform Voice application network platform

H - Electricity

04

M

H04M 7/00 (2006.01)

Patent

CA 2620931

A distributed voice applications system includes a voice applications rendering agent and at least one voice applications agent that is configured to provide voice applications to an individual user. A management system may control and direct the voice applications rendering agent to create voice applications that are personalized for individual users based on user characteristics, information about the environment in which the voice applications will be performed, prior user interactions and other information. The voice applications agent and components of customized voice applications may be resident on a local user device which includes a voice browser and speech recognition capabilities. The local device, voice applications rendering agent and management system may be interconnected via a communications network.

L'invention porte sur un système distribué d'applications vocales comprenant un agent de rendu d'applications locales et au moins un agent d'applications vocales configuré pour envoyer des applications vocales à un utilisateur individuel. Un système de gestion peut gérer et diriger l'agent de rendu d'applications vocales pour créer des applications vocales qui sont personnalisées pour des utilisateurs individuels sur la base de caractéristiques utilisateurs, d'informations concernant l'environnement dans lequel les applications vocales seront effectuées, avant les interactions utilisateurs et autres informations. L'agent d'applications vocales et les composantes des applications vocales personnalisées peuvent résider sur un dispositif utilisateur local qui comprend un navigateur vocal et des capacités de reconnaissance vocale. Le dispositif local, l'agent de rendu d'applications vocales et le système de gestion peuvent être interconnectés via un réseau de communications.

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