Voice controlled business scheduling system and method

Details Voice controlled business scheduling system and method Voice controlled business scheduling system and method

G - Physics

06

F

G06F 3/16 (2006.01) G06F 17/30 (2006.01) G10L 15/22 (2006.01) H04M 3/493 (2006.01) G06Q 10/00 (2006.01)

Patent

CA 2429171

A fully automated, voice controlled business appointment/reservation system is provided. The system has a natural language voice user interface that emulates a live office administrator for appointment/reservation bookkeeping. It includes an efficient availability searching mechanism which enables a telephone user to quickly search and reserve available time slot based on his preference. Other described novel features and implementation improvements include method and system for voice controlled appointment/reservation cancellation, method and system for voice controlled appointment/reservation waiting list, method and system for new user service sign-up and account creation, method and system enabling sequential selective dialing of a telephone user list by voice command, and method and system for scheduling data administration by voice commands.

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