Voice dialog system with reject avoidance process

G - Physics – 10 – L

Patent

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Details

G10L 15/22 (2006.01) H04M 3/493 (2006.01) H04M 3/50 (2006.01)

Patent

CA 2736274

The invention relates to a process for operating a voice dialog system and a voice dialog system which can be con-trolled over a telecommunications link by a communications terminal, a speech element transmitted by the communications termi-nal being received by a receiving unit of the voice dialog system and being analyzed for statement content in a processing unit, the speech element being filed in a memory assigned to the processing unit and after the telecommunications link is broken being ana-lyzed by the processing unit.

Linvention concerne un procédé dexploitation dun système de dialogue vocal et un système de dialogue vocal susceptible dêtre commandé par un terminal de télécommunications par lintermédiaire dune liaison de télécommunications, un élément de parole transmis par le terminal de télécommunications étant reçu par une unité de réception du système de dialogue vocal et étant analysé dans une unité de traitement pour en déterminer le contenu déclaratif, lélément de parole étant rangé dans une mémoire affectée à lunité de traitement et étant analysé par lunité de traitement après coupure de la liaison de télécommunications.

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