Voice mail network gateway

Details Voice mail network gateway Voice mail network gateway

H - Electricity

04

M

H04M 11/06 (2006.01) H03M 7/00 (2006.01) H04L 12/16 (2006.01) H04L 12/54 (2006.01) H04L 12/58 (2006.01) H04L 29/06 (2006.01) H04M 1/72 (2006.01) H04M 3/42 (2006.01) H04M 3/50 (2006.01)

Patent

CA 2134132

A voice mail network processes messages according to the media format desired by the recipient independent of the media format used by the sender. Forexample, a "gateway" to a voice mail network receives an e-mail message from an e-mail sender, and processes the e-mail message into a multi-media message format. The gateway of the voice mail network then checks a "user profile" associated with the recipient of the e-mail message. This profile stores user-specific information and includes the media preference of the user. The gateway retrieves the media preference for the recipient from the associated user profile and sends the multi- media message to the recipient in the preferred format. This allows a voice mail user to receive voice mail notification of any message transmitted to them regardless of the media used by the sender.

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