Voice verification system

G - Physics – 10 – L

Patent

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Details

G10L 17/00 (2006.01) H04M 3/493 (2006.01) H04M 7/00 (2006.01)

Patent

CA 2388478

A voice verification system (1) has a verification server layer (55) providing centralised verification for multiple service providers in geographically spread locations. Each service provider has an IVR (41) using a C++ DLL API (43) to communicate with a verification server (56, 57) via ISPs (45) and a switching system (50). Each API (43) dynamically determines an optimum ISP/server socket to minimise a verification cycle time. The switching system (50) has a router and two-stage switch combination with firewalls to provide optimum resilience in paths to the server (56, 57).

La présente invention concerne un système de vérification vocale (1) comportant une couche serveur de vérification (55) assurant une fonction de vérification centralisée au profit de plusieurs fournisseurs de services se trouvant en des points géographiquement dispersés. Chaque fournisseur de service dispose d'une fonction de réponse vocale interactive "IVR" (Interactive Voice Response) utilisant une interface "API" de programmation d'applications (Application Programming Interface) à liaison de bibliothèque dynamique "DLL" (Dynamic Library Linked) écrite en C?++¿ (43) permettant de communiquer avec un serveur de communication (56, 57) via des fournisseurs de services Internet "ISP" (Internet Service Provider) (45) et un système de commutation (50). Chaque API (43) détermine dynamiquement une prise optimale ISP/serveur permettant de minimiser un temps de cycle de vérification. Le système de commutation (50) comporte un module d'acheminement et une combinaison de commutation à deux niveaux avec des pare-feu donnant une résilience optimale des chemins desservant le serveur (56, 57).

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