Work-flow system for web-based applications

Details Work-flow system for web-based applications Work-flow system for web-based applications

G - Physics

06

Q

G06Q 10/00 (2006.01) H04L 12/16 (2006.01)

Patent

CA 2332401

A work-flow system from supporting a web-based application in which a server runs an application program accessible by a plurality of client computers via a network. The work-flow system comprises a database for specifying one or more business processes and at least one action associated with each business process. Each business process is initiated via a ticket stored in a ticket repository of the database. An interface is provided for enabling the application program to write tickets to the ticket repository. The system further includes a work-flow engine for matching the tickets with business processes, and in the event of a match, for executing the corresponding actions. In this manner, 'back office' processing tasks can be handled asynchronous of the application program, thereby reducing the processing load on the application program and web server and enhancing the responsiveness of the application to its users.

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