Method for detecting and reporting failures in epl systems

Details Method for detecting and reporting failures in epl systems Method for detecting and reporting failures in epl systems

G - Physics

06

F

G06F 11/08 (2006.01) G06F 11/273 (2006.01) G06Q 30/00 (2006.01)

Patent

CA 2169909

A method for handling failures in an electronic price label (EPL) system which automatically diagnoses failures, and which may additionally automatically contact a support organization. The method includes the steps of transmitting a status request to a communications base station (CBS) and to an EPL by a computer, receiving a status reply from the CBS and the EPL by the computer, comparing the status message to fault data within a fault data file stored within a storage medium by the computer, and determining from the comparison whether a fault in the system has occurred.

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