System and method for automatically answering production...

G - Physics – 06 – Q

Patent

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G06Q 10/00 (2006.01)

Patent

CA 2045775

ABSTRACT OF THE DISCLOSURE A method for automatically answering a production status inquiry supplied from an external device has the following steps. The production status inquiry is received. Next, it is determined whether or not each item related to the production status inquiry can be delivered on a requested delivery date by comparing the requested delivery date with a minimum production period necessary for producing each item. Each item indicates a respective product. Then, a confirmation report is generated which shows that each item can be delivered on the requested delivery date when it is determined that each item can be delivered on the requested delivery date. Subsequently, it is determined whether or not each item which is determined not to be able to be delivered on the requested delivery date is allowed to be delivered on an extended delivery date by referring to a database storing an extension period defined for each predetermined item. An alarm report is generated which shows that each item cannot be delivered on the requested delivery date when it is determined that delivery of at least one item cannot be extended. On the other hand, a delivery date extension report is generated which shows that each item related to the production status inquiry can be delivered on the requested delivery date or the extended delivery date when it is determined that each item which is determined not to be able to be delivered on the requested delivery date can be delivered on the extended delivery date.

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