Computer telephone integration server with dial-up network...

Details Computer telephone integration server with dial-up network... Computer telephone integration server with dial-up network...

H - Electricity

04

M

H04M 11/06 (2006.01) H04L 12/16 (2006.01) H04L 12/28 (2006.01) H04Q 11/04 (2006.01)

Patent

CA 2253735

Computer telephone integration (CTI) server having dial-up network access. By providing increased integration between a CTI server and the public switched telephone network (PSTN), enhanced features can be provided to users of the CTI server for accessing on-line services. The server connects with on-line service pro- viders either through a PSTN office or a dedicated data network which is associated with the PSTN. The dedicated data network is usually either a frame relay or an asynchronous transfer mode (ATM) network. The CTI server can also be connected to customer premises equipment (CPE) through a PSTN office to provide CTI services to dial-up users. Additionally, the CTI server can provide simultaneous access to multiple service providers which allows better integration of CTI services and services provided by Internet service providers.

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