Interactive communication system for remotely providing...

G - Physics – 06 – Q

Patent

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Details

G06Q 30/00 (2006.01) H04L 12/16 (2006.01) H04Q 7/20 (2006.01) H04Q 7/32 (2006.01)

Patent

CA 2544651

An interactive product information device is disclosed for establishing a communication link between a customer using the device and a product representative at a remote location. The interactive product information device, to be used in various commercial settings such as stores, shopping malls, trade shows and the like, is designed to establish a communication link between the customer and the product representative upon activation of the device by the customer. This activation, which may be implemented through a single one-touch activation switch and corresponding circuit, operates a communication device connected thereto and automatically establishes the link. The same one-touch activation switch may also be used to activate a product demonstration unit provided with the product information the device.

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