System and method for managing files on a file server using...

G - Physics – 06 – F

Patent

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G06F 17/30 (2006.01) G06F 17/00 (2006.01)

Patent

CA 2641844

There is disclosed a system and method for storing metadata information in files. When each file is stored in a file server an index of the stored metadata is also stored such that when a query is subsequently presented to the file server, the query is used by a search engine to identify and retrieve the desired file. In one embodiment, the files are audio messages for use in an Interactive Voice Response (IVR) system and the audio messages are stored on a audio file server.

L'invention concerne un système et un procédé de stockage de métadonnées dans des fichiers. A chaque stockage de fichier dans un serveur de fichiers, un index des métadonnées stockées est simultanément stocké de manière ce que la moindre interrogation ultérieure présentée au serveur de fichiers est utilisée par un moteur de recherche pour identifier et extraire le fichier souhaité. Dans un mode de réalisation, les fichiers sont des messages audio stockés dans un serveur de fichiers audio et utilisés dans un système de réponse vocale interactive (IVR).

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