System and method for provisioning digital phone service

Details System and method for provisioning digital phone service System and method for provisioning digital phone service

H - Electricity

04

M

H04M 3/42 (2006.01) G06Q 30/00 (2012.01) H04L 12/16 (2006.01) H04L 12/66 (2006.01) H04M 3/22 (2006.01) H04M 11/06 (2006.01) H04M 15/00 (2006.01)

Patent

CA 2491099

A system and method uses a digital phone order management (DPOM) system to manage the ordering and provisioning, of digital telephone services in a cable system. A centralized datastore of customer, order, telephone number inventory and provisioning information is accessible to access devices used by a customer service representative (CSR) of a cable operator, a voice provisioning specialist (VPS) of a local exchange carrier (CLEC), and a cable operator installation technician to schedule and provision based on permissions granted by an administrator. The sharing of information allows a CSR to manage orders for digital telephone services and to coordinate installation and provisioning so as to reduce the time to complete an order and use installation resources efficiently.

Affiliated with

Also associated with

Rating

System and method for provisioning digital phone service does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with System and method for provisioning digital phone service, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and System and method for provisioning digital phone service will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFCA-PAI-O-1590475