G - Physics – 06 – Q
Patent
G - Physics
06
Q
G06Q 30/04 (2012.01) H04L 12/16 (2006.01)
Patent
CA 2345886
A method and system for managing invoices offering dispute handling capabilities is provided. The electronic invoice management system includes a biller machine and a customer computing unit interconnected by a data network. The biller machine includes an invoice generation unit and a dispute resolution unit. The dispute resolution unit is linked to a dispute history data structure holding a plurality of groups of records, each group being associated to a corresponding customer entity. Each record includes reasons a prior invoice produced by the invoice generation unit was disputed by a customer entity. The dispute resolution unit is responsive to a message received from the customer computing unit over the data network and representative of reasons to dispute a new invoice to locate the group of records corresponding to the given customer entity associated to the customer computing unit. A record is created from the message and then stored in the dispute history data structure for future use.
Podgurny Leonard A.
Randell Wayne L.
Widlake Edward A.
Canadian National Railway Company
Smart & Biggar
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