Managing contacts in a communication network

H - Electricity – 04 – L

Patent

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Details

H04L 12/16 (2006.01) H04L 12/54 (2006.01) H04L 29/06 (2006.01) H04M 1/274 (2006.01) H04M 3/46 (2006.01)

Patent

CA 2520507

Managing contacts involves receiving data corresponding to a user. The data includes information associated with communication devices or communication services. Contacts associated with the user are generated in accordance with the data. An indication is associated with each of the one or more contacts, where the indication corresponds to a processing rule specifying a condition and an action to be performed if the condition is satisfied. At least one contact is provided to process a communication session associated with the user in accordance with the indication of the provided contact.

La gestion des contacts consiste à recevoir des données correspondant à un utilisateur. Les données contiennent des informations associées à des dispositifs de communication ou à des services de communication. Les contacts associés à l'utilisateur sont générés selon les données. Une indication est associée à chacun du ou des contacts, l'indication correspond à une règle de traitement spécifiant une condition ainsi qu'une action à exécuter si la condition est satisfaite. Au moins un contact est fourni pour traiter une session de communication associée à l'utilisateur selon l'indication du contact fourni.

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