Automatic user preference selection for message playback...

Details Automatic user preference selection for message playback... Automatic user preference selection for message playback...

H - Electricity

04

M

H04M 3/53 (2006.01) H04M 3/533 (2006.01) H04M 7/12 (2006.01) H04Q 3/72 (2006.01)

Patent

CA 2295267

A messaging system to store and retrieve messages for playback in response to input user commands includes memory to store user messages. The messaging system also maintains preference records associated with users.of the messaging system. Each preference record is associated with a communication device used by a user to access the messaging system and includes user preference data for message playback. A messaging application is responsive to incoming calls from users to playback messages for that user stored in the memory. The messaging application accesses preference records associated with a user calling the messaging system and plays back the messages in accordance with a selected one of the preference records. In one embodiment, the selected one of the preference records is selected based on caller line identification (CLI) data accompanying the call made to the messaging system.

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