Emergency responder reply system and related methods

H - Electricity – 04 – M

Patent

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Details

H04M 3/42 (2006.01) G06Q 10/06 (2012.01) H04M 1/57 (2006.01) H04L 12/66 (2006.01)

Patent

CA 2676134

An emergency responder reply system (ERRS) and method are disclosed that minimize, and in many instances eliminate, the delays frequently associated with responding to emergency and other events requiring response services. In one embodiment, a method includes receiving a telephonic response from a responder to a dispatch for services; obtaining information about the responder from which a telephonic response has been received; and providing the information via an Internet-based web portal.

L'invention porte sur un système de réponse pour dispositif de réponse d'urgence (Emergency Responder Reply System ou ERRS) et sur les procédés visant à minimiser et dans certains cas à supprimer les délais fréquemment associés aux actions de réponse en situation d'urgence ou dans d'autres situations où des services de réponse sont nécessaires. Dans un mode de réalisation, un procédé comprend la réception d'une réponse téléphonique provenant d'un dispositif de réponse, ladite réponse faisant suite à une répartition de services ; l'obtention d'informations concernant le dispositif de réponse ayant émis la réponse téléphonique reçue ; et la transmission desdites informations via un portail Internet.

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