Integrated ain busy call return/ain call forward on busy...

H - Electricity – 04 – M

Patent

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Details

H04M 3/48 (2006.01)

Patent

CA 2288340

A method is disclosed of conveying information from a caller to an intended recipient along a telecommunications network where if the call cannot be placed initially because the recipient at a directory number (DN) is busy. The network prompts the caller to select between either leaving a message at a forwarded location associated with the recipient's DN, whether voice mail or otherwise or to be disconnected and subsequently reconnected with the intended recipient when the recipient's DN is no longer busy. If the caller chooses to leave a message, the network connects the caller's DN with the forwarding DN and a message is left. If the caller chooses to be connected with the recipient when the recipient's DN is no longer busy, the call is terminated, the recipient's DN is monitored so that when the recipient's DN is no longer busy, a call is set up by the network between the caller's DN and the recipient's DN, whereby the information can be conveyed. Apparatus for implementing this method using the advanced information network (AIN) protocol is also described.

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