Systems and methods for initiating returns over a network

Details Systems and methods for initiating returns over a network Systems and methods for initiating returns over a network

G - Physics

06

Q

G06Q 10/00 (2006.01) G06Q 30/00 (2006.01)

Patent

CA 2440661

The present invention provides system sand methods for processing return transactions over a network. An embodiment of the invention discloses an online return application that generates an electronic return shipping label that can be delivered to a browser of a customer that wishes to make a return. Also, disclosed is the creation and transmission of label delivery links, which provide for dynamic generation and delivery of shipping labels.

L'invention concerne des systèmes et des procédés permettant de traiter les transactions à engager lorsqu'il s'agit de retourner des produits via un réseau. Selon une variante, l'invention concerne une application visant à retourner les produits en ligne, qui permet d'établir électroniquement les étiquettes d'expédition aux fins de retour des produits. Ces étiquettes sont remises au navigateur des clients qui souhaitent engager une transaction de retour de produit. L'invention concerne également la création et la transmission de liens de remise d'étiquette qui assurent la création et la remise dynamiques des étiquettes d'expédition.

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