Communication management using a token action log

Details Communication management using a token action log Communication management using a token action log

H - Electricity

04

L

H04L 9/32 (2006.01) H04L 12/16 (2006.01) H04L 12/54 (2006.01)

Patent

CA 2496313

A communication system includes a token generator to create one or more tokens, as well as a token action log to associate each token with a customizable set of one or more actions, where each token is to trigger the associated set of one or more actions in response to accompanying a communication that experiences an event. The communication system also includes a token distributor to make the one or more tokens available for distribution to entities potentially desiring to communicate with the communication system.

L'invention concerne un système de communication qui comprend un générateur de jeton(s), et un journal d'instigation d'actions par jeton permettant d'associer chaque jeton à une série personnalisable d'une ou plusieurs actions. Chaque jeton déclenche cette série associée, en réponse à une communication qui est caractérisée par un événement. Le système de communication comprend aussi un distributeur de jetons proposant le ou les jetons à la distribution à des entités qui souhaitent communiquer avec le système.

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