System and method for encrypting interactive voice response...

Details System and method for encrypting interactive voice response... System and method for encrypting interactive voice response...

H - Electricity

04

L

H04L 9/10 (2006.01) H04M 3/493 (2006.01) G06Q 40/02 (2012.01) H04L 9/32 (2006.01)

Patent

CA 2691806

Encrypting sensitive information sent using an interactive voice response (IVR) system. The systems and methods may include an HSM that provides a secure platform to encrypt the sensitive information. They may also include interfaces with IVR systems and transaction processing hosts. The systems and methods may interact directly with a customer using an IVR to receive the sensitive information. They may also provide for a secure platform to validate the strength of the information, such as a PIN or password, prior to further processing of the sensitive information.

L'invention concerne le cryptage d'informations sensibles envoyées à l'aide d'un système de réponse vocale interactive (IVR). Les systèmes et les procédés peuvent comprendre un module de sécurité matériel (HSM) qui fournit une plateforme sécurisée pour crypter les informations sensibles. Ils peuvent aussi comprendre des interfaces avec des systèmes IVR et des hôtes de traitement de transaction. Les systèmes et les procédés peuvent interagir directement avec un client à l'aide d'une IVR pour recevoir les informations sensibles. Ils peuvent aussi fournir une plateforme sécurisée pour valider la force des informations, telles qu'un numéro d'identification personnelle (PIN) ou un mot de passe, avant un autre traitement des informations sensibles.

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