Call coverage arrangement

Details Call coverage arrangement Call coverage arrangement

H - Electricity

04

M

344/13

H04M 3/42 (2006.01) H04Q 3/42 (2006.01) H04Q 11/04 (2006.01)

Patent

CA 1335458

A call coverage arrangement in which coverage personnel are informed of the switch-hook status of covered terminals by way of a single two- part indicator on the coverage terminal. The two-part indicator indicates switch- hook status for any one of a number of covered terminals. The first part of the indicator identifies the covered terminal and the second part defines the switch- hook status of the identified terminal. The arrangement is flexible in providingcoverage for additional terminals and in providing coverage via forwarding from any terminal, since there is no need to assign and dedicate status indicators toparticular terminals.

597820

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