Intelligent wireless dispatch systems

G - Physics – 06 – Q

Patent

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Details

G06Q 10/08 (2012.01) H04W 4/04 (2009.01) H04W 64/00 (2009.01) H04W 88/18 (2009.01) H04M 1/253 (2006.01)

Patent

CA 2741282

Intelligent wireless dispatch systems are provided. In one embodiment, the system includes a dispatch computer and mobile data terminals positioned on a vehicle and in wireless communication with the dispatch computer. The system displays a plurality of drivers arranged in a driver stack, receives exception information from each mobile data terminal, displays a formatted driver icon corresponding to each driver in the driver stack, and sorts the drivers in the driver stack by prioritized exception information. The system is configured to display a driver assignment list for each driver including one or more assignments and to wirelessly transmit an assignment message to the mobile data terminals according to an update to a driver assignment list. The mobile data terminals are configured to display the assignment message for acceptance or rejection. Additional embodiments may also include voice-over-IP capability for two-way communication between the dispatcher and driver.

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