Method and system for routing calls placed to a telephony...

Details Method and system for routing calls placed to a telephony... Method and system for routing calls placed to a telephony...

H - Electricity

04

Q

H04Q 3/64 (2006.01) H04M 3/42 (2006.01) H04M 3/436 (2006.01)

Patent

CA 2710021

A method for processing a call placed to a telephony identifier. The method comprises: obtaining information regarding an origin of the call; identifying a group of identities that is associated with the telephony identifier, each identity designating a party reachable by calling the telephony identifier; determining, based on the information regarding the origin of the call, that the call is intended for a particular identity among the group of identities; and causing routing of the call based on information associated with the particular identity. The party designated by each identity may be a different person. Also provided a system for processing a call placed to a telephony identifier.

L'invention concerne un procédé de traitement d'un appel passé vers un identifiant téléphonique. Le procédé consiste: à obtenir des informations concernant une origine de l'appel; à identifier un groupe d'identités qui est associé à l'identifiant téléphonique, chaque identité désignant un correspondant atteignable par appel de l'identifiant téléphonique; déterminer, sur la base des informations concernant l'origine de l'appel, que l'appel est destiné à une identité particulière parmi le groupe d'identités; et procéder au routage de l'appel sur la base des informations associées à l'identité particulière. Le correspondant désigné par chaque identité peut être une personne différente. L'invention concerne également un système pour traiter un appel passé vers un identifiant téléphonique.

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