Pabx with voice mail device

H - Electricity – 04 – Q

Patent

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Details

H04Q 3/42 (2006.01) H04M 11/06 (2006.01)

Patent

CA 2161735

A telephone exchange (1) with a voice mail device (7), which is able to store voice messages arriving from a first subscriber (2) and intended for a second subscriber (3), in a mailbox (9) assigned to the second subscriber (3), and to send the voice messages to the second subscriber on the second subscriber's request. The telephone exchange (1) is controlled by a control device (5) which contains a control program (10) for controlling the desired mailbox (9), as well as a call number directory (6) that is controlled by the control program (10). In case all links (x, y, z) to the voice mail device (7) should be busy when the first subscriber (2) calls, who then orders a call-back, the control program (10) stores both the telephone number of the voice mail device (7) and the telephone number of the second subscriber (3) and, after a connection path (x, y, z) becomes available, keeps it open for the first subscriber (2), then calls him and, after the first subscriber (2) has picked up his telephone handset, automatically connects him with the voice mail device (7). The control program (10) controls a telephone number directory (6) to send the call number of the second subscriber (3) to the voice mail device (7), which then connects the first subscriber (2) with the mailbox (9) of the second subscriber (3).

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