Service management system that enables subscriber-driven...

H - Electricity – 04 – W

Patent

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H04W 4/24 (2009.01) H04W 4/12 (2009.01) H04W 8/18 (2009.01) H04W 12/10 (2009.01)

Patent

CA 2657240

A service management system that enables a subscriber of a mobile telecommunication system to modify aspects of his or her service plan and have the modification to the service plan take effect immediately. The subscriber enters a modification request to an aspect of a service plan. The modification request is verified against a set of rules that defines acceptable changes to the service plan. If the proposed modification to the service plan is a valid change, the change to the service plan is immediately propagated to a billing system and to other systems that implement the service plan. The subscriber is notified when the modification to the service plan is complete, and the subscriber is billed on a going-forward basis in accordance with the rate structure applicable to the plan.

L'invention concerne un système de gestion de services qui permet à un abonné d'un système de télécommunication mobile de modifier des aspects de son plan de service et d'avoir la modification du plan de service qui prend effet immédiatement. L'abonné entre une demande de modification sur un aspect d'un plan de service. La demande de modification est vérifiée par rapport à l'ensemble de règles qui définit des changements acceptables sur le plan de service. Si la modification proposée du plan de service est un changement valide, le changement du plan de service est propagé immédiatement au système de facturation et à d'autres systèmes qui mettent en AEuvre le plan de service. L'abonné est notifié lorsque la modification sur le plan de service est terminée, et l'abonné est facturé à l'avance en accord avec la structure de tarification applicable au plan.

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