System and method for dialogue management

G - Physics – 10 – L

Patent

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Details

G10L 15/22 (2006.01) G10L 11/00 (2006.01)

Patent

CA 2408089

A spoken dialog system and method having a dialog management module are disclosed. The dialog management module includes a plurality of dialog motivators for handling various operations during a spoken dialog. The dialog motivators comprise an error-handling, disambiguation, assumption, confirmation, missing information, and continuation. The spoken dialog system uses the assumption dialog motivator in either a-priori or a-posteriors modes. A-priori assumption is based on predefined requirements for the call flow and a-posteriors assumption can work with the confirmation dialog motivator to assume the content of received user input and confirm received user input.

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