H - Electricity – 04 – L
Patent
H - Electricity
04
L
H04L 12/16 (2006.01) G10L 15/26 (2006.01) H04L 12/54 (2006.01) H04M 3/533 (2006.01)
Patent
CA 2554291
A system and a method are provided. A textual transcript of a recorded voice communication is received. Text from a non-voice communication is received. Information about the textual transcript of the recorded voice communication and the text from the non-voice communication is provided such that a user can manage a group of communications, based at least in part on the textual transcript of the recorded voice communication and the text from the non-voice communication.
Abella Alicia
Amento Brian Scott
Hakkani-Tur Dilek Z.
Stead Larry
Tur Gokhan
At&t Corp.
Kirby Eades Gale Baker
LandOfFree
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