System and method to initiate a mobile data communication...

H - Electricity – 04 – W

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H04W 4/18 (2009.01) H04W 4/12 (2009.01) G06Q 30/00 (2006.01) G06K 7/08 (2006.01)

Patent

CA 2493303

A system (10) and method enables a user (100) to initiate a communication with an organization using a mobile communication device (116) by means of a trigger system (102). The system and method enables the organization to acquire a user mobile device address by means of the trigger system (102). The system and method enables an organization to respond to the user (100) by means of the trigger system (102) and a message application server (106). The system and method enables organizations to deliver mobile messages, coupons, offers and promotions to the user mobile device (116) by means of a combination of the trigger system (102), a message application server (106) and an offer application.

La présente invention concerne un système et un procédé permettant à un utilisateur de lancer une communication avec une organisation en utilisant un dispositif de communication mobile au moyen d'un système déclencheur. L'invention concerne également un système et un procédé permettant à une organisation d'acquérir une adresse de dispositif mobile utilisateur au moyen d'un système déclencheur. L'invention concerne aussi un système et un procédé permettant à une organisation de répondre à un utilisateur au moyen d'un système déclencheur et d'un serveur d'application de messagerie. L'invention concerne enfin un système et un procédé permettant à des organisations de remettre des messages mobiles, des coupons, des offres et des promotions aux dispositifs mobiles utilisateurs au moyen d'une combinaison de système déclencheur, de serveur d'application de messagerie et d'une application d'offres.

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