Systems and methods for integrating outsourcers

Details Systems and methods for integrating outsourcers Systems and methods for integrating outsourcers

G - Physics

06

Q

G06Q 10/00 (2006.01) H04M 3/523 (2006.01) H04Q 3/64 (2006.01)

Patent

CA 2568137

Systems and methods for integrating outsourcers are provided. In this regard, a representative method includes: receiving information corresponding to resources of a first contact center; and correlating the information with other information in order to improve integration of resources of the first contact center with resources of one or more other contact centers.

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