Utilizing instant messaging to effectuate structured...

H - Electricity – 04 – L

Patent

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H04L 12/58 (2006.01)

Patent

CA 2513756

The present invention uses instant messaging to effectuate structured communication. A structured communication component is used in conjunction with an instant messaging component to allow an instant messaging user to quickly formulate a structured communication for transmission to one or more recipients. The recipients are presented with the structured communications such that they provide a structured response that is transmitted back to the sender. The responses from the various recipients can then be reviewed, such as in a desired report format, by the sender.

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